Been wanting to try The Egg & I since they opened in the Bunker Hill Shopping Center by HEB. Susie and I are always looking for a great breakfast place.
Usually after church Matthew wants to go to LePeep or Vietopia. This past weekend he was at a sleepover so after church Susie and I made a beeline to The Egg & I.
It was 12:30 and the wait was less than 10 minutes even though it looked a lot worse since they have a tiny waiting area. Once we opened the menu we were excited because the menu seemed to have a lot to offer or maybe we’re just too familiar with LePeep’s menu . . . what’s that old saying, familiarity breeds contempt.
I ordered the Colorado Jack Skillet $8.28. Diced ham, green peppers, diced tomatoes and onions scrambled with three eggs and topped with melted pepper jack cheese and green onions. Served with bacon (but I opted for turkey sausage) and English muffin. And I also ordered a waffle $4.95.
Susie had the Spinach Bacon Mushroom Omelette $8.79. Fresh spinach, bacon, portabella mushrooms and melted Swiss cheese.
Sounded great but when the food finally arrived it was cold, tasteless, our English muffins weren’t even toasted. My waffle was colder than the plate is was served on and drier than Melba Toast.
We should have known there would be a problem because Susie said the coffee was barely warm when the waiter first brought her java. I don’t drink coffee but usually hot coffee seems to be indicative of the temperature of the food when it arrives.
We were disappointed. It took about 45 minutes to get our meal. And worse of all, the food was greasier than we expected.
You can hear the waiters and waitresses apologizing to their respective tables for the long wait for the food. A party of four was seated behind us in a booth and the first thing the hostess said was, “we’re really busy, the kitchen is way behind so it might take awhile to get your food”.
Having your restaurant full with people waiting isn’t an excuse for slow cold food. I think maybe they need to improve their system. LePeep is always packed with people waiting inside and out yet they serve hot fresh food without fail.
The service was unattentive. We had to ask our waiter for more coffee. It’s not like we were tucked away in a corner, he walked right by us 8 or 10 times and never stop to ask if we needed anything.
This place gets a thumbs down. You’re better off making a U-Turn at Gessner and eating at LePeep directly across the freeway. The food is always fresh and hot and the service is very personable and attentive no matter how busy they are.
We won’t be back.
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